Holistic improvements to design for better user-centricity
I began conversations with Alto.Ski in early 2019 after their initial launch of an MVP with simple functionality and interface. It was clear that there was potential in the product and an ambition to offer more to users than just the main ski-pass solution. I have overhauled and consolidated the design system, formulated new user experiences, improved the existing UI and UX, and supported every aspect of visual design for the company. The project has afforded me the freedom to transform the entire ecosystem with a focus on the users, while helping to achieve and surpass the company's goals.
Equipment Hire Integration
Case study on approaching a large new addition to the app's feature set, from defining the problem to final solution.
Design system overhaul
An exploration of improvements to and consolidation of the design system and specific features.
Visual support
From the beginning of our relationship, the Alto.Ski team have put their trust in me to take charge on all visual aspects. The challenge here is to create and maintain a strong visual identity across all touchpoints. - brand, app, web, email, illustration, comms and print. The following is a small selection of examples:
Pitch deck cover slide: Alto.Ski logo over a snowy mountain, "The only ski card you'll ever need"
Pitch deck slide "Problem": line illustrations of the hassle of queuing and buying ski passes
Pitch deck slide "Solution": the smart ski card and QR code linked to the Alto.Ski app
Pitch deck slide "Save time and money" with three photos of skiers
Pitch deck slide "The App" with a phone on a snowy background
Pitch deck slide "User-friendly" showing the app's onboarding screens on phones
Pitch deck slide "Sign up in seconds" showing sign-up screens
Pitch deck slide "4 steps to order" showing the ordering flow
Pitch deck slide "Find out about resorts" showing resort information screens
Pitch deck slide "Easily manage your account" showing account screens
Pitch deck slide "Partner dashboard" showing the web dashboard for resorts
Pitch deck slide "Business model" over a cable car and mountains
Pitch deck slide "Revenue" with a diagram of how the model generates income
Pitch deck slide "Market" with market size figures and mountain icon
Pitch deck slide "Rollout - Italy" with a timeline from 2018 to 2020
Pitch deck slide "Rollout - Europe" with a timeline and UK market notes
Pitch deck slide "Future features": insurance, ski hire, contactless payments and loyalty
Pitch deck slide "Marketing - ski resorts" with a three-year plan over a mountain photo
Pitch deck slide "Marketing - consumers": digital, partnerships, tour operators and referrals
Pitch deck slide "In summary" with the Alto.Ski logo
presentation Deck
Alto.Ski app onboarding screen with a night-time cabin scene and "Create your account" button
Alto.Ski app onboarding screen showing a phone being held
Alto.Ski app onboarding screen showing a hand holding the ski card
Alto.Ski app onboarding screen with a cable car illustration
Alto.Ski app onboarding screen with colourful ski equipment pattern
Alto.Ski app onboarding screen with a shield and skier illustration
Vector Illustrations
Alto.Ski trifold leaflet, outside and inside panels, with app store badges
Alto.Ski trifold leaflet opened out, showing numbered steps
Trifold card leaflet for use in resorts
Alto.Ski exhibition stand with tables, seating and a screen showing the app
Alto.Ski exhibition stand with branded banners and a person in a ski jacket
Exhibition stand design
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